From the seller:
For details as to how this item received the given rating, see below:
This shredder is great for home/small office use. The 16 sheet maximum threshold is perfect for bulk/junk mail. The slot for credit cards/CDs is also a nice perk. Throwing different paper media has not caused any jams, over heats, etc. Even though no jam has occurred, it does have forward & reverse buttons if needed and are available. The shredder does stop and alerts when the bin is full.
Packaging was almost perfect except for the plastic bag surrounding the plastic shredder. Aside from this, the rest of the packaging was great.
*Note, there are two ratings applied to the reviewed item. "Product rating" and "Packaging rating". The actual product will not be impacted by the packaging as these are two separate ratings.
In regards to packaging, the following are contributing factors against the "Packaging rating":
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