From the seller:
For details as to how this item received the given rating, see below:
This electric mop is awesome! It does a really nice job of cleaning without making a mess or damaging/scratching corners. The reservoir holds a good amount of water or cleaning solution. The battery is detachable which is a huge win. The pads are reusable and machine wash safe. Aside from some material uses (plastic), this product is awesome and highly recommended.
*Note, there are two ratings applied to the reviewed item. "Product rating" and "Packaging rating". The actual product will not be impacted by the packaging as these are two separate ratings.
In regards to packaging, the following are contributing factors against the "Packaging rating":
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